|
Terms
We accept American Express, Visa, Mastercard, Discover, Personal/Business Checks, Money Orders and
Net 30 Terms are accepted through our secure checkout. All checkout options are available in your
Shopping Cart
All major credit cards accepted.
|
| |
If you would like to be setup for Net30 Terms...
Please download (links below) and fax your completed application to
1-877-346-8277. Your
application will be processed within a few business days.
Our terms are Net 30 days from receipt of each order. If you are tax exempt, please include your
tax exempt or resale certificate.
|
Minimum Order and Tax Collection
Minimum order is $10
before shipping charges and sales tax. State sales tax is only collected in Florida and California. If
you are tax exempt and tax was collected, please fax your valid tax exempt or resale certificate to
1-877-346-8277
and we will remove the tax from your order.
Ordering Online Using Our Secure Shopping Cart
At
UniversalPart.com
we offer an easy-to-use, secure online "shopping cart" ordering experience.
You can browse for products by clicking on 'Products' at the top of the page, then 'Categories' or 'Manufacturers' links will appear. Products will display sorted in alphabetical order.
You may also search for an item by entering part of the name, manufacturer, part number or a short
description of the item in the 'Search' box. Hint: If you enter a description, start with a general
term, such as Cable. You will can continue to add words to the search phrase such as
Monitor Cable to narrow your search until the products you want are displayed.
The shorter the search phrase, the more broad your search results will become.
If you add too many words, you may not see any search results.
When you see something that you would like to buy just click 'Add to Cart'. Then just continue browsing.
You can check the total for your order instantly by clicking the "Shopping Cart"
link at the top of the page. This will show all items that you have selected and added to your cart.
Each item will display the manufacturer, product name, product number (SKU), quantity,
price each and total price by item as well as the order sub-total.
You can also change quantities by overwriting the current quantiy and clicking the 'Update' link.
Your cart will be saved for up to 3 days and any items that sell-out will be removed automatically.
To complete your order once you have finished selecting and adding products to your cart, just
click the "Checkout" button at the bottom of the 'Shopping Cart' page. This will start the checkout
process where you will enter billing and shipping information, and payment method. We will automatically
send an order confirmation to you at the email address that you provide, and your order will be processed
for same day shipping if received by 2pm. Orders received after 2pm will be shipped the next business day.
We think you'll find that it's quick and easy to order online at
UniversalPart.com.
Product Warranty
Every product sold by
UniversalPart.com
is brand new and is sold backed by the full manufacturer's
warranty. The product warranty for each manufacturer varies. We will replace or repair any product sold by us
which proves to be defective according to the stated manufacturer's warranty.
The consumer is responsible for any shipping costs, both to and from
UniversalPart.com, which are not covered by the manufacturer's
warranty policy. Alternatively, you may return a defective product directly to the manufacturer
or to it's authorized repair station for repair or replacement.
PLEASE NOTE: The manufacturer's warranty does not cover any product or part which has been
subjected to misuse, abuse, modification, negligence or accident, nor does it
cover any product which is used for any purposes other than that for which it is
intended as stated in the specific manufacturer's product information
literature.
Return Policy - 100% Satisfaction Guarantee
UniversalPart.com
is pleased to offer a no risk, no hassle guarantee on every item we sell. Order any item,
and if you are not 100% satisfied with it in any way, you can return it within 30 days,
no questions asked. We'll gladly replace the item, refund your money, or apply the price of the product
toward any other item in our website - it's your choice!
PLEASE NOTE: Returned merchandise must be in new condition, including all original packaging.
We will not issue a credit or refund for any product which is returned to us
that has been used or altered, if any parts are missing, or if the packaging is
incomplete or ruined. Shipping charges not refundable unless the item is broken or damaged.
How to Return
Please call or email us if you would like to return any of your items
within 30 days of purchase. We will not accept any returns without a Return Authorization (RA)
Number assigned by us in advance. We will supply you with instructions and return address
upon authorization, which is usually the same business day.
Our receiving department may reject your package without an RA number so please contact
us first. If you need further help or explanation on how we process returns,
please email us.
|